Delivery and Returns
Although we hold stock of best selling products in selected colours, we have a large range of products and 12 standard colours so please allow up to 15 working days for delivery of your order.
On receipt of your order we will process it and email you an acknowledgement to confirm the details and provide you with an approximate dispatch date.
Please check your order carefully, if you then have any questions please don’t hesitate to give Joanne a call on 0161 765 2014 and they will be able to help and advise. For items that are in stock, we will aim to deliver your order within 5 days based on our standard 2/3 day carrier service.
We hope that you are delighted with your Classic Showjumps products. If for any reason you are not entirely satisfied, you are welcome to return your order to us within 7 days for a full refund. Please note that unless products are faulty, we are unfortunately unable to refund your return postage costs.
For faulty or transport damaged products only – many of our items are bulky so if you receive a faulty or damaged product please call Joanne on 0161 765 2014 and she will arrange for a carrier to collect the product from you and we will either refund or replace the item.
Please ensure that you include the original delivery note with your return. If you no longer have the delivery note, please include confirmation of your name, address and order number. The address for returns is: